They say what gets measured gets improved, however is that good enough?
I’ve worked with many businesses that live by measurement and KPIs, yet their performance is still below par, and in fact, actually quite a lot worse than what they actually believe it to be! More often than not, companies find themselves measuring EPIs as in Every Performance Indicator they can get their hands on!
Here is the 2nd of 11 Videos in the ‘YOUR FUTURE STATE IN 5‘ Series
In this Video I talk about the importance of having TAILORED KPI’s in your business, that are supporting YOUR Teams, YOUR Business and YOUR Clients.